Resume

Experience

Stoke — Senior Product Designer
March 2023 — Present / Bellevue, WA

Led UX strategy and execution for eCommerce data platform & AI-driven engine, from concept to launch (zero-to-one). Partnered with PMs for 50+ customer interviews, defining vision and strategy. Collaborated with data science, ML/AI, and engineering teams on key user workflows. Championed design thinking across the organization. Executed GTM strategy, acquiring 500+ customers 2 months post-launch. Conducted 50+ usability tests to iterate on features that increased retention by 20%.

Artica — Senior UX Designer
May 2022 — March 2023 / Bellevue, WA

Designed consumer-facing AI product recommendation tool, created a multi-brand design system with design tokens, collaborated on A/B and usability tests with ML/engineering teams, boosting CTR/CVR on Amazon affiliate links and product detail pages.

TIBCO Software — Senior UX Visual Designer & UX Visual Designer
July 2021 — May 2022 / Seattle, WA

Established design system guidelines and components, ensuring WCAG 2.1 compliance, for streamlined collaboration across the TIBCO Cloud platform (data integration, API development tools, case management, data visualization, and ML/AI business process mining tools). Led bi-weekly design team meetings for project critiques, system alignment, mentorship, and strategy discussions.

April 2018 — July 2021 / Seattle, WA

Designed components, icons, spot illustrations, and functional prototypes that were later validated and iterated upon after testing with users. Collaborated on several TIBCO Cloud enterprise platform tools.

University of Washington — UX Designer
June 2016 — February 2018 / Seattle, WA

Redesigned and developed 12+ UW Finance & Administration departmental websites. Conducted user research, card sorting, and usability studies with internal and external stakeholders. Created wireframes, prototypes, and developed Drupal templates adhering to UW Boundless Brand guidelines and best practices.

Education

University of Washington
2013 — 2017 / Seattle, WA

B.S. in Informatics, Human-Computer Interaction (HCI)
B.A. in Business Administration

Honors: cum laude

Skills

Design systems ⋅ Interaction Design ⋅ Visual Design ⋅ Storyboarding ⋅ Wireframes ⋅ Usability testing ⋅ Card sorting ⋅ Prototyping ⋅ Illustration ⋅ Responsive design ⋅ A/B Testing

Technical

HTML/CSS ⋅ Javascript ⋅ Java

Tools

Figma ⋅ Sketch ⋅ Adobe CC (Illustrator, Photoshop, After Effects, XD) ⋅ Framer ⋅ Invision ⋅ Zeplin ⋅ Usertesting.com